Gloria Wellman
902 Dresden St.
Phoenix, AZ 85012
(501) 555 - 8293
Objective
Position as a Travel Agent
Professional Accomplishments
Sales:
Negotiated wholesale or group travel fares to attract more
business. Specialized in discount travel
packages for companies, civic groups, clubs, and other organizations.
Advertising:
Designed new advertising strategy to target young professionals. Utilized demographic information and recent
travel statistics to formulate more effective advertising copy and select more
effective ad placements.
Budgeting:
Planned budgets various programs.
Negotiated with hotels and cruise-lines, resulting in lower contract
prices, and a 10% reduction in operational expenses. Formulated initial budget estimates and
quarterly budget projections.
Employment History
Hinton Travel Agency,
Phoenix, AZ
Customer Service
Representative, 1997 - Present
Provided customer sales and service for prepackaged tours and
cruises. Second highest annual sales in
an office of twenty sales associates.
United Airlines, Phoenix, AZ
Ticket Agent, 1994 - 1997
Assisted passengers with travel questions and screened boarding passes
at departure gate. Responsible for
announcing fight schedule changes, meal inventory, and ticket count.
Education
Language Arts College, San Francisco, CA
B.A., Spanish Literature, 1994
Fluent in Spanish and Itallian
