Karen Matthews
18 West Park St.
New Orleans, LA 70151
Home: (712) 555-2518
Office: (712) 555-2173
Cell: (712) 555-1261
Statement of Purpose
I posess a solid background in start-up and turnaround of
information technology, and am seeking a position with a growth-oriented,
foward thinking, progressive company, which will utilize my abilities and
knowledge to the fullest extent.
Summary of Qualifications
- Twenty years of professional
IT experience.
- A strategic business partner,
who, working with business unit heads, can help create a business strategy and
discover how to best leverage technology.
Have made board-level presentations for over ten years.
- A true IT visionary and student of the technology
industry. Have repeatedly and
consistently led the competition in the adoption of new technology and
application of new techniques while minimizing risk. Widely recognized by employees, peers,
management, and consultants as an expert authority on technology matters.
Notable Accomplishments
·
Guest Lecturer, Computer Science Department,
Tulane University
·
Numerous publications in scholarly journals.
·
Numerous presentations at technological
conferences in the United States, Mexico, and Europe.
Employment History
In-Tech Systems, New Orleans, LA
Chief Operations and Information Officer, 1998 -
Present
Responsible for coordination and oversight of all
operational and technology functions across In-Tech's global family of four
independent broker-dealers (approximately 10,000 reps).
In-Tech, New Orleans, LA
Sr. Vice President & Chief Information Officer,
1986 - 1998
Increasing responsibilities; promoted five times in 12
years. Reengineered annuity back-office
processing to drastically reduce operational costs and headcount while
improving service. Architected, built,
and implemented a new technology platform to support this effort. Key components included imaging, automated
workflow, redesigned user interfaces, customer and agent databases, automated
voice response, call centers, and artificial intelligence. This resulted in a world-class service center
that supported In-Tech's rapid growth through the 1990s and continues in use
today.
Jenson Associated Group, Boston, MA
Assistant Technical Officer, 1983 - 1986
Responsible for the development of all administrative
processes for the group including the evaluation and application of software
and internet-based development tools and relational database technologies. Ensured, through effective project
management, that all development projects were completed on time and within budget. As a member of the senior management team,
was responsible for the strategic technical direction of the company. Most notably, architected and led the
development of the Internet based T-17 Sensor products, as well as all other
new T-17 technology
Education
Cornell University, Ithaca, NY
B.S., Computer Science, 1982
