Insurance customer service resume

Insurance customer service representatives work closely with agents to ensure clients' satisfaction. While many people call their insurance agents for new coverage or to request an appraisal, they rely on customer service agents for everyday questions about their policies.

When you have a passion for helping people with their insurance policy needs, you may find a career in insurance customer service to be rewarding. You can start your career in this unique profession by creating a resume like the one here by using a free online insurance customer service resume template today.

Insurance Customer Service resume template Madeline Murphy
63 County Cork Way
Nevada, Missouri 64772
(417) 845-7463


Achieve a rewarding and challenging position in insurance customer service.

Work History

Water department customer service representative, 2007 – present
City of Nevada, Nevada, MO
Responsibilities include processing payments, setting up payment arrangements for customers, answering new and existing client questions about services, establishing service at new addresses, terminating or transferring services for clients who are moving.

Cashier, 2001 – 2007
Cottey College, Nevada, MO
Responsibilities included processing cash and debit card transactions at college union food station, stocking inventory like snacks and beverages, providing customer service, answering customers' questions about products.

Customer service associate, 1998 – 2001
Wal-Mart, Nevada, MO
Responsibilities included issuing refunds or exchanges for customers, taking payments for local utility services, selling money orders, loading money onto prepaid cards, answering customers' questions about products and services, providing customer service over the telephone, directing phone calls to appropriate departments.

Skills and Abilities

  • 55 WPM typing
  • 8500 KPH, 10-key
  • Proficient in Word, PowerPoint, Access, and Excel


  • Associate of Secretarial Science, 2007
  • Cottey College, Nevada, MO
  • Graduated with honors


Edith W. Morris
Underwriting Customer Service Associate
Allstate Insurance's
1485 Driftwood Road
Santa Clara, CA 95054

Dr. Kenneth D. Russell
Money Handling Operation Customer Service Associate
1879 Chapel Street
Sugar Land, TX 77478

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